My blog – James The Retail Guy is about review on retailers; big and small; unique one-of-a-kind; and those that are part of a large fleet.
Retail stores occupy a large part of the consumer psyche; malls, lifestlye centers have captive shoppers; this blog will rate not just a store but the cross channel customer experience.
This is a 10 point scale; 8.0 to 9.0 reflects good customer experience, assortment, price point, customer service, engagement, and so fourth. A 9.0 to 10.0 reflects great to excellent. This should be considered a logarithm.
Happy shopping.
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